AutoScheduler Adds Vice President of Customer Success to ReinforceFocus on Successful Customer Implementations
Replaces Stephen Zujkowski, who is retiring, as the Face of Success for Customers
Austin, TX - (October 29, 2024) –AutoScheduler.AI, an innovative WarehouseOrchestration Platform and WMS accelerator, announces that Ian Johnston has joined thecompany as the Vice President of Customer Success. He will replace Stephen Zujkowski,who is retiring. Ian has over a decade of experience in supply chain operations, logisticsmanagement, and strategic leadership. He will use his expertise to help AutoScheduler'scustomers gain value and success from deploying AutoScheduler solutions. He will be theface of success for all AutoScheduler’s customers, ensuring the talented implementationteam continues delivering exceptional services and fostering true partnerships.
“As a leader within Amazon, Ian has demonstrated a deep understanding of operationalplanning and championed many technology implementations that enabled transformativechanges within numerous operations,” says Keith Moore, CEO of AutoScheduler.AI. "His richand diverse experience in leading and supporting innovation and a keen understanding ofdriving customer excellence make him a perfect fit for this pivotal role at AutoScheduler.AI."
“I am looking forward to setting new benchmarks for excellence in customer success withthe best project delivery experiences, clear communications, and robust customerrelationships, enabling AutoScheduler.AI to be the market leader in warehouseorchestration,” says Ian Johnston, Vice President, Customer Success, AutoScheduler.AI. “Iam dedicated to driving value for clients through our innovative solutions and aligningAutoScheduler’s capabilities with customer needs.”
As Vice President of Customer Success, Ian oversees the strategy, execution, andmanagement of all aspects of customer deployment and satisfaction. He will ensure thatcustomers derive maximum value from AutoScheduler, leading to improved fulfillment,better labor utilization, and lower costs. As the leader in the Customer Success organization,he will drive measurable positive business outcomes, customer satisfaction, retention, andexpansion across the customer base.
Before joining AutoScheduler.AI, Ian served as Director of Supply Chain at Amazon,overseeing North America's largest heavy bulky logistics network, which included managingdemand forecasting, capacity management, and product development for the U.S. andCanada. Ian's leadership contributed to significant advancements in operational efficiency,including the development of several novel planning products that enhanced forecast accuracy and capacity flexibility, reducing Amazon’s cost to serve and improving deliveryspeeds. Prior to Amazon, Ian served as a Marine Infantry Officer, where he led combatoperations in Afghanistan and deterrence operations in Southeast Asia. He later served atthe White House, supporting two administrations and several high-profile events.
Ian holds an MBA from the University of Virginia’s Darden School of Business, a BA inPolitical Science with a minor in Spanish from The Citadel, and is actively pursuing a Masterof Science in Real Estate at the University of San Diego.
About AutoScheduler.AI
AutoScheduler.AI orchestrates warehouse activities directly on top of your WMS, optimizingoperations for peak performance. Developed alongside industry leaders like P&G andsuccessfully deployed at prominent companies such as Pepsi, General Mills, and Unilever,our AI and Machine Learning platform seamlessly integrates with your existing systems.Focused on labor planning, inventory workflow, human-robotics interaction, and spaceutilization, we streamline operations, reducing travel and inventory handling whilemaximizing OTIF rates and labor efficiency. With prescriptive analytics driving insights, ourclients harness the power to enhance efficiencies and generate value across their supplychains. Reach out to us at info@autoscheduler.ai for more information.